To return a product based upon All Media Outlet Corp. 's replacement/return guarantee, you must call or e-mail our Returns Department and obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period for the product (described above). All Media Outlet Corp. will not accept returns without prior authorization and an RMA number. Once issued, RMA numbers are valid for 15 days within which return products must be received by All Media Outlet Corp. . RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.

Customer is solely responsible for shipping any returned product to All Media Outlet Corp. . Customer agrees to use only reputable carries capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, All Media Outlet Corp. 's Return Procedure will be breached and All Media Outlet Corp. will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component.

All Media Outlet Corp. will not refund to Customer the original shipping charges. In addition, All Media Outlet Corp. will assess a 15% restocking fee against the Customer's account on all non-defective returns for refund.

Our online RMA Request System will provide you an auto response upon submission via email. If you do not receive an email notification within a day of submission, please contact our RMA Department at rma@allmediaoutlet.com.